Novotel Marrakech Hivernage, Marrakesh - Reviews, Room Options & Prices 2025

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About the Hotel

Rue Haroun Errachid, Marrakesh, Morocco, 40020

“I loved exploring the vibrant streets just steps away from the hotel.”view full review

Novotel Marrakech Hivernage is a 4-star hotel situated in the trendy Hivernage district of Marrakesh. The hotel features a mix of traditional and modern design that reflects the city's rich cultural heritage. It is conveniently located less than 20 minutes from key attractions like the Koutoubia Mosque and Jemaa el-Fnaa Square. With a variety of nearby restaurants and entertainment options, it offers guests a lively atmosphere.

Location

Located in the heart of the Hivernage district, the hotel is surrounded by many chic restaurants and entertainment venues. It is a 20-minute walk to the Medina, while the train station is just a 10-minute stroll away. Several notable attractions, like Jardin Majorelle and Menara Mall, are also within close proximity.

Rooms

All guestrooms include amenities such as premium bedding, air conditioning, and free WiFi. Bathrooms are designed with two separate areas, one for the toilet and sink, and another featuring a walk-in shower and a tub. Most rooms come with soundproof walls and views of the pool or city. Guests can also find tea and coffee facilities along with flat-screen TVs in their accommodations.

Eat & Drink

The hotel's restaurant offers a reasonable menu highlighted by Chef Hamid's signature dishes, blending authentic flavors with creative presentations. Guests can unwind at the Comptoir Nomade Bar, which features a diverse selection of more than 65 drinks. The brasserie Bazz'art provides a vibrant dining experience with options for both indoor and outdoor settings.

Leisure & Business

Amenities include an outdoor swimming pool flanked by lounge chairs and a fitness center equipped with cardiovascular machines. Guests have access to a business area and complementary wireless internet, making it suitable for both leisure and business travelers. A 24-hour reception and concierge services add to the convenience of guest experiences.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room Sofa

Max:

3 persons

20 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Superior Double Room Sofa City View

Max:

3 persons

20 m²

Bed options:

1 Double bed

City view

Shower

Heating

room details

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Superior Double Room Sofa Pool View

Max:

3 persons

20 m²

Bed options:

1 King-size bed

Pool view

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Centre

Marrakesh 1.3 km

Airports

Menara (RAK) 5.3 km

Train

Marrakesh Train Station 1.9 km

Marrakech 2.0 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Exquisite Breakfast Experience

“I was pleasantly surprised by the breakfast buffet at Novotel Marrakech. It offered a wide variety of dishes, including sweet and savory options, fresh fruits, and delicious juices. Every morning, I enjoyed the opportunity to dine outside on the terrace, surrounded by beautiful trees and occasional visits from playful birds. It truly set the perfect start for my day.” view full review

Spacious and Comfortable Room

“The room I stayed in was very spacious and well-equipped, featuring a large bed and a cozy sofa that could be transformed into an extra bed. I appreciated having a private terrace overlooking the pool, which provided a relaxing spot to unwind after a busy day. The room included a mini-bar stocked with complimentary water, a kettle for making tea or coffee, and a sizeable TV.” view full review

Relaxing Pool Area

“The pool area was a highlight of my stay at Novotel Marrakech. Initially, the water felt a bit cold, but it quickly warmed up with the rising temperatures throughout the day. I loved lounging on the sunbeds, which were lined up around the pool, and there were also giant bean bags and shaded seating areas to enjoy a good book or sip a drink.” view full review

Family-Friendly Fun

“I noticed that the hotel was quite family-friendly, with designated areas in the pool for children. This made it easier for families to relax while ensuring the safety of the little ones. The overall environment was cute, making it a comfortable stay for guests traveling with children.” view full review

General

Non-smoking rooms
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar

Business

Fax/Photocopying

Children

Babysitting/Child services
Video games
Children's buffet
Game room

Spa & Leisure

Infinity pool
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Pedicure
Manicure
Waxing
Facial
Beauty treatment
Back massage
Full body massage
Foot massage
Shallow end
Make up services

Room features

Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

Rue Haroun Errachid, Marrakesh, Morocco, 40020

Map view

Rue Haroun Errachid, Marrakesh, Morocco, 40020

City landmarks

Square

Jemaa el-Fnaa

1.6 km

Museum

Jardin Majorelle

2.1 km

Cemetery

Saadian Tombs

1.9 km

Landmark

Palacio da Bahia

1.9 km

Museum

Dar Si Said

2.0 km

Landmark

Badi Palace

2.0 km

Mosque

Koutoubia Mosque

1.7 km

Gallery

Maison de la Photographie

2.5 km

Landmark

Dar el Bacha Musee Des Confluences

1.4 km

Landmark

Cyber Park

1.2 km

Shopping Area

Menara Mall

1.0 km

Museum

Medersa Ben Youssef

2.7 km

Museum

Museum of mouassine Douiria Derb el Hammam

1.5 km

Landmark

Conference Palace

1.0 km

Landmark

Paroisse des Saints Martyrs

760 m

Landmark

Bab Agnaou

1.2 km

Museum

Marrakech Museum

2.3 km

Landmark

Dar Moulay Ali

960 m

Museum

heritage museum marrakesh

1.6 km

Landmark

Fontaine Chrob Ou Chouf

1.1 km

Landmark

Disfruta Marrakech Viajes

1.1 km

Landmark

Dune Galerie

1.1 km

Market

Souk El Khemis

1.1 km

Landmark

Musee Tiskiwin

1.7 km

Historic Site

Le Jardin Secret

2.1 km

Museum

The Orientalist Museum of Marrakech

2.0 km

Landmark

Musee de Marrakech

1.8 km

Gallery

David Bloch Gallery

1.8 km

Museum

Macma

1.8 km

Nearby

Night club

Theatro Marrakech

300 m

Restaurants

La Table du Marche Marrakech

110 m

Angle Ave Echouhada et Rue des Temples

Bazz'Art Lounge

10 m

Rue Haroun Errachid

Cafe Extrablatt

150 m

Angle Avenue Echouada Et Rue Alqadissia L'hivernage

Del Cafe

230 m

Angle Av. Echouhada et Rue du Temple

Arkech

150 m

L'hivernage Marrakech Quartier Hivernage

Restaurant Beyrouth

150 m

9 Rue Lobnane Guéliz

Palace Darkum

100 m

Rue Harroun Errachid

So Good

180 m

Sofitel Marrakech Lounge & Spa rue Harroun Errachid

Moroccan Dinner Show

250 m

Rue Ibrahim El Mazini Es Saadi Gardens & Resort - Hôtel

Fan Zone

300 m

Rue Ibrahim El Mazini Casino de Marrakech

Lagon & Jardin

640 m

Rue Ibrahim El Mazini Es Saadi Marrakech Resort

Reviews and Ratings

Feedback from previous guests about their experience.

58%

enjoyed the hotel and would happily stay again

5.8/10

Guest rating

Rooms

5.8

Location

8.8

Service

5.8

Dining

5.6

Grace

United Kingdom, March 2025

5.0/10

My stay at Novotel Marrakech Hivernage had its ups and downs. The location was fantastic, just a short walk to the Medina and various restaurants. However, the service left much to be desired. from check-in issues to staff not having enough information. The facilities were decent but also showed signs of wear and tear.

Rooms

6.0

The room I stayed in was spacious and clean, yet it felt a bit outdated and had some cleanliness issues, including a dirty shower. The decor was uninviting, which detracted from my overall comfort.

Service

5.0

Unfortunately, the service was a significant letdown. Check-in took far longer than it should have, and during my stay, staff were often unhelpful and lacked knowledge about their offerings.

Location

9.0

The hotel's location is excellent. just a 15-20 minute walk to the busy Jemaa el-Fnaa Square and surrounded by good restaurants and shops. It made exploring the area quite convenient.

Dining

5.0

Breakfast offered limited options, and the quality of fresh food was questionable. I often noticed the same items were served repeatedly, and birds were curious about the uncovered food, which felt unappealing.

Facilities

5.0

While the pool area was beautifully appointed, the water was too cold to enjoy. making that feature less useful. The overall amenities seemed basic and not up to the expected standard for a hotel of this caliber.

Frank

United Kingdom, March 2025

5.0/10

I had a decent stay at Novotel Marrakech Hivernage. The location is fantastic, as it's close to the Medina and various restaurants. However, the noise levels at night were quite disruptive, and the room could use some updates. Overall, it's a good option if you're looking for a more affordable stay in the area.

Rooms

6.0

The room was spacious but felt outdated, with some stained carpets and non-functioning bedside lamps. The shower also had some cleanliness issues.

Service

6.0

Service was hit or miss, with some friendly staff but also a few who were quite brusque. I often had to wait for items to be replenished during breakfast.

Location

9.0

The hotel's location is one of its best features, being just a short walk from the center of Marrakesh and various attractions.

Dining

7.0

Dining options were a bit limited, but the breakfast offered was sufficient, although the space felt cramped at times.

Facilities

5.0

Facilities were decent, but I noted that some amenities advertised were either lacking or not functioning as promised.

Liam

United Kingdom, February 2025

6.0/10

I recently enjoyed my stay at Novotel Marrakech Hivernage. The location was a real highlight, placing me within walking distance of many attractions and restaurants. However, the room left something to be desired, needing significant updates. The dining options were decent, though the breakfast offered limited variety.

Rooms

6.0

My room was spacious but quite dated and in need of an upgrade. The layout was a bit awkward, with the toilet set in a cramped space away from the shower. It was clean, though.

Service

6.0

While some staff were accommodating and helpful, I did encounter a few who seemed inconvenienced when I asked for assistance, especially regarding the taxi service.

Location

9.0

The hotel's location is fantastic, close to high-end stores and just a short stroll to the Medina. It felt safe to wander around, and taxis were always readily available right outside.

Dining

6.0

Breakfast was fairly standard with not much variety, often the same items each morning. While it was fine, I found it lacking in options, especially for those looking for something special.

Facilities

6.0

The hotel offered useful facilities like room service and dry cleaning, but overall felt a bit outdated in terms of amenities.

Connor

United Kingdom, January 2025

7.4/10

My stay at Novotel Marrakech Hivernage was a mixed experience. While the location is fantastic and I've always appreciated the friendly demeanor of the staff, I found the hotel itself quite dated and lacking in basic amenities. The rooms were dusty and not well-maintained, and issues like noise pollution from the city were bothersome. Breakfasts were underwhelming, plagued by hygiene issues. Overall, it felt more like a budget stay than a four-star experience.

Rooms

5.0

I was initially given a noisy city view room, which was dusty and had several maintenance issues. After requesting a change, I was moved to a slightly better room, but it still didn't meet my expectations for a four-star hotel.

Service

5.0

The staff were generally friendly, yet I noticed some gaps in their knowledge about the hotel's amenities and local attractions. Their willingness to help was there, but the overall level of service fell short of what I hoped for.

Location

9.0

The hotel's location is its biggest asset. It's a short walk to many key attractions like Jamaa El Fna Square and the Menara Mall, making it easy to explore the area.

Dining

5.0

Breakfast was quite basic and not enjoyable due to hygiene concerns, with flies around the pastries and limited food variety, which was disappointing for a hotel of this caliber.

Facilities

5.0

Facilities like the pool were nice, but the lack of heating in rooms and broken amenities were a letdown. My overall impression is that the hotel needs some serious upgrades.

Tommy

United Kingdom, November 2024

6.2/10

I had a decent stay at Novotel Marrakech Hivernage, with some ups and downs. The location is great, close to the bustling Medina yet slightly removed from the noise. However, I found the rooms a bit outdated and the carpets quite off-putting. The breakfast could use more variety, too. Overall, I enjoyed the friendly service and clean rooms, but there are areas for improvement.

Rooms

6.0

The room was spacious and had a couch, desk, and separate toilet, but the carpet was gross and really needs an upgrade.

Service

7.0

Service overall was nice, especially from a receptionist who really helped us during a tricky moment, though some areas seem disorganized.

Location

8.0

The hotel's location is fantastic since it's close to everything I wanted to see, plus there's a hop-on-hop-off bus stop right out front.

Dining

5.0

Breakfast was pretty basic, with not enough variety, but it was nice to sit outside in the sun.